Managing Quality Service in Hospitality: How Organizations Achieve Excellence in the Guest Experience
Robert C. Ford Michael C. Sturman Cherrill Heaton
Delmar Cengage Learning
Basım Tarihi:
2011
ISBN:
9781111307738
Mağaza Sayısı:
1
Fiyat Aralığı:
189 ₺
En son güncelleme:2025-05-04 09:36:47